Skip to content
Petri Lahdelma
Start
Work
Writing
Toolbox
Glossary
Speaking
About
Contact
⌘
+
K
/
Glossary
/
AI human handoff
Glossary
AI human handoff
Transition from AI to a human when needed.
Why it matters
Business and delivery impact.
Prevents user frustration in complex cases.
How to measure
Proof you can track.
Handoff success rate and resolution time.
Example
What it looks like in practice.
Escalate to support when AI is uncertain.
Related
Keep the context connected.
AI fallback
Human in the loop